Privacy Statement

The purpose of this statement is to let you know about the information collection procedures of Australian Relief & Mercy Services Ltd.

It lists what information is collected, how it is used, who it is used by, to whom it is disclosed and how to have incorrect information amended or deleted.

All personal information is kept strictly confidential. This statement has been prepared in accordance with the Australian Privacy Amendment (Private Sector) Act 2000.

Our Commitment to Protecting Your Privacy Rights

Australian Relief & Mercy Services Ltd (ARMS) is strongly committed to protecting your privacy rights. Any information that is provided to our organisation is only used for the purposes for which you provided it. We do not release our contact lists containing personal information.

Our Commitment to Data Security

ARMS will take all reasonable steps to ensure that information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment. We cannot however, guarantee the security of any data you transmit to us over the internet. These activities are conducted at your own risk. Because of this risk we provide a range of options for information collection and contacting us - for example email, internet, mailing address and a telephone / fax.

What Information Do We Collect?

Primarily we collect information about our members, donors or potential donors, (both private and corporate) and about other organizations working in the similar fields to ourselves. The information we hold includes,

contact information (name, address, e-mail)
professional details of people who have affiliation with ARMS
credit card numbers / bank details
statistical internet site information (anonymous)

Personal information is only collected on the request of an individual. All information identified as personal is treated as confidential.

How We Use The Information?

We collect information in order to:

process accounts and provide receipts;
process training/conference details;
recruit and process outreach teams;
disseminate information to other ARMS locations;
maintain accurate details of organisational history ;
keep members, donors and associated bodies informed of our work; and
keep accurate member records / details for directory listing.

Your Rights

All persons or organisations for whom we have details recorded have the right to ask for a copy of these details at any time.

Persons also have the right to update and/or alter their details at any time.

Personal information collected will not be disclosed, nor details altered until your identity has been confirmed.

ARMS will make every reasonable effort to ensure that children’s privacy and other rights are respected and not compromised. It is however, ultimately the responsibility of parents to monitor their children’s internet usage.

Should you have any issues in relation to Australian Relief & Mercy Services Ltd and your privacy, you can raise this with our Privacy Officer who will address your concerns promptly and advise you of your rights.

ARMS Website

This privacy statement applies to the site known as www.arms.org.au.

Website User Information Collected

Website hosted by CivicNet Pty Ltd, www.civicnet.com.au makes a record of your visit and logs the following information:

The pages accessed.
The type of browser used.
Operating system.

Cookies are not used on the ARMS website (a cookie is a piece of data stored on the user's computer tied to information about the user).

Links to Other Internet Sites

Our website does contain links to other sites. Other sites may also have links to our site. Please note that Australian Relief & Mercy Services Ltd cannot take responsibility for the content, privacy practices or business practices at these external sites.

Maintaining Your Information/Questions About Privacy:

To access or change your details or for further information about the privacy statement:

Email info@arms.org.au ,attention Privacy Officer

Call03 9888 4537

Fax 03 9836 9231

Mail Privacy Officer, ARMS 1 Kent Rd Surrey Hills Vic. 3127

You can also obtain further information from the Privacy Commissioner’s web site, www.privacy.gov.au, or through direct contact.

Complaints:

To register an issue in relation to the way ARMS has dealt with your privacy please contact our Privacy Officer or the Privacy Commissioner (in your State).